I’m having trouble signing in or need to change my password. How can I do this? – ActBlue

Logging in to your ActBlue Express account

When attempting to log into your ActBlue Express account, you will first need to enter the email address that the account is associated with. Then select “sign in with your saved password”.

If you are unable to sign in with your saved password, you can choose the “Email a sign-in code” option to receive a one-time sign-in code by email.

Additionally, if you created your account using Google, you may sign in by connecting your Google account.

Window with a field to enter the one-time code

To update your password, you can click on the Account menu at the top of your screen and select “Settings” from the dropdown.

Click “Change password.”

A screenshot of the Settings page with the Change Password button highlighted.

If you created your ActBlue account using a Gmail- or Gmail-affiliated email address and do not have an ActBlue password, you can add one.

A screenshot of the Settings page with an arrow pointing to the Add Password button.

A pop-up will ask you how you want to verify your identity. You can either request a temporary code or enter your password.

A screenshot of a pop-up asking the user to verify their identity. There is an option to receive a temporary code by email and an option to enter their password.

Use at least eight characters, including a number and a letter, for your new password.

If you created your ActBlue Express account using Google and do not have an ActBlue password, you will only see the option to use a temporary code.

Screenshot of a pop-up asking the user to verify their identity with a temporary code. There is a Send Code button.

If you use a temporary code, ActBlue will email the address listed in the pop-up.

A screenshot of an email from ActBlue with a temporary code.

The code included in the email will expire after 10 minutes. Click “Resend code” to receive a new one.

A screenshot of the Update your password screen with an arrow pointing to the Resend code link.

Enter the code in the code field or use your current password to create your new one.

Click “Update password” to save your changes.

In the next pop-up, enter your current password, create a new password, and confirm your new password. Click “Update password” to save your changes and continue.

A screenshot of the Update your password screen with an arrow pointing to the temporary code response box, followed by arrows pointing to the New password and Conform new password response boxes, and an arrow pointing to the Update password button.

After three failed login attempts, your account locks, and you won’t be able to log in. After the second incorrect attempt, a message will let you know you have one attempt remaining, and you’ll see an option to reset your password.

You can reset your password instead of making a final login attempt.

A screenshot of a message stating that the user has one login attempt remaining before their account is locked with a circle around the reset your password link.

Our Customer Service Team is here to help. Contact us with any questions about using ActBlue.

Logging in to your ActBlue Express account

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